Unable to delete/edit schedule in Alteryx Gallery

[leannedayao]

Hi!

I got this error while trying to create this schedule in Alteryx Gallery.

Upon checking in Admin, the schedule was created, but I am unable to edit or delete it.

I got "Error loading schedule information" error when I try to edit.

[gabrielvilella]

Does the user who created this schedule still exists? If not, that might be the issue. I recommend recreating the schedule. 

[leannedayao]

Hi, @gabrielvilella. The user still exists.

[leannedayao]

Just an additional info. I encounter this issue whenever I try to change the time zone of the schedule to Asia/Manila(+08:00). I think this is the main cause why the schedule was corrupted.

We normally set the time zone to America/New_York(-05:00).  All our schedules set to this time zone are okay.

[gabrielvilella]

That can explain the issue, you can try updating the schedule via API, but this just seems like extra work for something that you can just recreate in the UI.

[leannedayao]

@gabrielvilella Are there no other ways to delete the schedule aside from using API/ deleting it from the UI?

[gabrielvilella]

No, those are the only two options.