Unable to access Gallery

[Vernon]

HI,

Wondering if anybody has seen this error before?

{"data":null,"exceptionName":"BadRequestException","innerExceptionMessage":"","message":"Exception of type 'Alteryx.Server.Common.Exceptions.BadRequestException' was thrown."}

 I was able to enter the gallery via a browser on the server however.

Error happened out of nowhere. We did upgrade to 2021.2 5 days ago.

Thanks!

[Vernon · Accepted solution]

Resolved. Bad setting on Alteryx Configuration Page brought down gallery.

[EdP]

In another recent case, a customer experienced the same issue as above which started a few days after installing Server 2021.2.  They resolved it by removing lines from Server > Admin > Configuration > Gallery Settings > Allowed Hosts

[alexa01]

How do you remove those lines if you cant get in?
Is there a config somewhere that can be changed?

[EdP]

Case 00569755 opened for alexa01's question

[alexa01]

Thanks Ed

It was a brand new install so, I was trying to make it more secure by adding some wild card dns addresses to allowed hosts.  The error appeared right after I saved those settings.

As it was a new install I just uninstalled and reinstalled but the advice on backing up the database will be very handy.