Unable to access Alteryx Gallery post version upgrade to 2024.1

[EN6924]

Hi,

I have followed the Alteryx guidelines and upgraded Alteryx Server version from 2023.2 to 2024.1

The Alteryx Service is running fine, and I can work in Designer but unable to access Alteryx Gallery. (HTTP Error 404. The requested resource is not found.)

Receiving errors under Event Viewer -> Windows Log -> Application

Faulting application name: AlteryxServerHost.exe, version: 2024.1.1.178, time stamp: 0x67649aa6
Faulting module name: KERNELBASE.dll, version: 10.0.17763.6775, time stamp: 0x80a03a31
Exception code: 0xe0434352
Fault offset: 0x0000000000041b39
Faulting process id: 0x740
Faulting application start time: 0x01db76dac4fa643a
Faulting application path: D:\Program Files\Alteryx\bin\AlteryxServerHost.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: a9c7057a-42ed-424e-a33b-d63c7b48eec2
Faulting package full name:
Faulting package-relative application ID:

Need assistance to fix the issue.

[fmvizcaino]

Hi @EN6924 ,

Could you please share the steps you did during the upgrade?

Have you performed the preupgrade checks? tried deleting the locks? 

Best,

Fernando Vizcaino

[EN6924 · Accepted solution]

Hey fmvizcaino

Checked the logs and found Schema migration failed.

The issue has been resolved after renaming the affected collections that has MigrationInProcess/ MigrationInProgress in its name. 

And I'm able to access the Gallery now.