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SOLVED

Some Admin screens are blank

QuantumViridis
7 - Meteor

User screen is blank

 

QuantumViridis_0-1637251057306.png

 

Gallery Configuration screen is blank

QuantumViridis_1-1637251179329.png

 

Upgraded to 2021.3.3 two days ago

 

5 REPLIES 5
carlosteixeira
15 - Aurora
15 - Aurora

@QuantumViridis Hi. How are you doing??

 

try to clear Cache browse. We have the same error some days ago, after didi an upgrade as well.

This solve our problem.

 

Let me know if work for you.

 

Thanks

Carlos A Teixeira
QuantumViridis
7 - Meteor

Thank you, that worked.  I should have thought of that.😅

carlosteixeira
15 - Aurora
15 - Aurora

Awesome... It happens 🤣

Carlos A Teixeira
cmarlowe
5 - Atom

How do you clear the browse cache?   I upgraded Alteryx and now my configuration screens are blank...

 

Chris

PanPP
Alteryx Alumni (Retired)

If you are using Chrome, top right there are 3 vertical dots under the X button.

 

Click the 3 dots --> history --> clear cache

 

Before you do this, I would recommend opening up an incognito browser or private browser to see if this would help (essentially does the same thing as clearing cache).

 

Hope this helps, If it does, please like the post.