Server Connection error

[aatalai]

Hi All 

I'm trying to synchronize my credentials from desktop to server, but get this error.

I have been able to synchronize in the past all ok. I have restarted my laptop and can still access the server fine via web browser.

[aatalai · Accepted solution]

resolved by readding the server

[chandra_balusugure]

Hi @aatalai,

User is not authenticated to the Gallery from their Designer. This can be additionally confirmed via Designer > Options > Advanced Options > Managed Data Connections ; where the orange warning, when hovering a mouse over, will indicate the user is not signed in.

• Method A) Pull a workflow from Designer to re-authenticate
• File > Open Workflow > (select appropriate Gallery) > (select a workflow) ; prompt for SAML authentication should appear
• next return to File >  Manage Connections ; attempt to Synchronize again

• Method B) Remove then re-add Gallery to Designer