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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Scheduled workflow deactivated by the server

Ian_Johnson
7 - Meteor
‎03-01-2019 01:50 AM

Hi, we have seen a possible network issue last night that has caused our Alteryx server to deactivate some workflows that were trying to run at the time of the issue.

 

It looks like the server has stopped the future runs of the workflow as it is being told by the AD that the user credentials are incorrect due to a wider business IT issue.

 

Is there anyway to stop this from happening?

 

 

schedule.PNGschedule line.PNG

Thanks

Ian

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JohnBell
8 - Asteroid
‎03-01-2019 02:16 PM

@Ian_Johnson 

@

 

     

We're on version 2018.2, and we've had experiences where if the server goes down abruptly, any workflows in queue will become deactivated.  (It shows as completed).

 

My experience with AlteryxSupport, is that in an abrupt shutdown, the communication between the controller and worker gets corrupted, and the controller doesn't know when the "next run" is, and just shows it as completed.

 

The user will need to reset the schedule.

 

John

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