Schedule Forecast not Populating

[Luke_C]

Hi everyone,

Recently the schedule forecast page in the admin view stopped populating for me at some point in the last few weeks. We're on 22.1 and haven't made any updates or any changes that I'm aware of.

The scheduled workflows are running fine, but unsure what would cause this to stop working. Does anyone have any thoughts?

[fmvizcaino]

Hey @Luke_C ,

Look at the Gallery logs and see if you can find any errors there. It could be a new schedule that has data that is messing with the API calls' return. Inspecting the browser page can also help.

Best,

Fernando Vizcaino

[josephnemuri]

Same, it stopped working. I am not sure where to look for this logs and data messing with API calls? 

[Luke_C · Accepted solution]

Hi @josephnemuri 

After a long process with Alteryx support they said this was a known issue, which I have my doubts on as it suddenly stopped working without us changing anything. Until we upgrade to a newer version I'm unfortunately out of luck. 

Issue they referenced as being fixed in 22.3 (I'm on 22.1)

[shankhabose]

Is there any fix for it in 2022.1 or the only option is to upgrade

[Luke_C]

Hi @shankhabose 

The guidance I got from AYX support is that upgrading is the only fix.