Resolving version errors when running/scheduling a workflow on a Gallery

[simon_kb]

Hi folks,

I'm trying to schedule a simple workflow whereby I pull some data from an S3 bucket and output it into a SQL database. This works when I run it on my local machine. However, when I try to run this in our company Gallery, I run into one of several problems:

• I get an error saying I need to use Alteryx 2018.3 to save a workflow. I duly downloaded 2018.3 and this error disappeared for a while but it seems to have returned
• Having downloaded 2018.3, I occasionally got an error saying that the workflow was created in a more recent version than 2018.3, so I should upgrade to that newer version
• I get no errors, but the validation of my workflow runs indefinitely and crashes the programme – I have to use Task Manager to force Alteryx to close
• I had read a recommendation to un-tick the ‘Validate workflow before saving’ option if I know the workflow runs normally (which it does), but when the workflow is saved to the gallery without validation, and I set a schedule, it never actually runs but rather just says ‘Queued’ indefinitely

Can anyone recommend a way around one of the above problems? I'm sure the solution is quite simple, but I'm quite new to this.

Thanks!

[JohnGD]

Hi @simon_kb !

Can you confirm the version of your Alteryx server ?

On your company's gallery, click 'Looking for More' tab in the bottom left and then version.

Thank you in advance,

John

[simon_kb]

Hi @JohnGD,

Thanks for reaching out about this - as it happens, there were both version conflicts and a blocker relating to permissions. It turns out we were running quite an early version of the server... This is all sorted now though!

Thanks again,

Simon