PortfolioPluginsEngine.dll could not be loaded: The specified module could not be found.

Hi guys,

I have an issue on uploading a workflow which uses reporting tool: text/table/email.
The workflow run fine on local machine but when uploading to the gallery in phase of validation return the bellow error:

The plugin "D:\Program Files\Alteryx\bin\plugins\PortfolioPluginsEngine.dll" could not be loaded: The specified module could not be found. (126)

Do you kindly have any idea please as I tried to delete and rebuild the tools from scratch but to not avail.

Thansk
Luca

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gabrielvilella

These errors are usually caused by issues during the installation process. I encourage you to open a support ticket - support@alteryx.com - explaining the issue.

lzanotti

Hi @gabrielvilella many thanks for your swift reply, do you think is a server install or Designer on local machine issue related?

Also we are experiencing the following on Python tool
"D:\Program Files\Alteryx\bin\plugins\AlteryxJupyterPluginEngine.dll" could not be loaded: The specified module could not be found.

is it again a config/installation issue?

gabrielvilella

You mentioned the workflow runs fine on the local machine. So it should be the Server installation.

ShokatDM

Any solution to this yet?

lzanotti

unfortunately I have had not any solution: as a work around I had to divide my workflow:
1 that create and build up the dataset (which consist of joins and clean/data preparation etc)
2 generation of the report (basic table) and related sending of this via email.

either 1 and 2 works fine when uploading and uses the same tools like the original workflow which was throwing that error in phase of validation, but still I am confused why the original did not work.

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