2022.1.1.30569 Patch Release Update

The 2022.1.1.30569 Patch/Minor release has been removed from the Download Portal due to a missing signature in some of the included files. This causes the files to not be recognized as valid files provided by Alteryx and might trigger warning messages by some 3rd party programs. If you installed the 2022.1.1.30569 release, we recommend that you reinstall the patch.

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On Alteryx server gallery shows profile name as NA null[accountname]

alt_tush
8 - Asteroid

Hello,

 

We have setup the Alteryx server with Alteryx Desinger 2021.1.

While i login into Alteryx gallery on server using http://localhost/#! url it gives me login name as "NA null[accountname]" instead of proper account name.

 

Could you please help me to find out the reason and fix this issue.

 

Also refer the attached image where you can see the top right "NA nullGeneric account" instead of proper account name.

 

Please assist. Thank you!

 

6 REPLIES 6
RishiK
Alteryx
Alteryx

@alt_tush this is most likely due to the fact that the service account has not got a "last name" set up.  You should be able to update this via the My Profile section:

RishiK_0-1626338409386.png

 

Alternatively update the Service Account name on the Active Directory / the specific field in the Mongo DB.

alt_tush
8 - Asteroid

Hi RishiK,

 

Thank you for your reply.

I have checked in profile tab. But this tab is totally blank. I cant see anything.

How i can see the first name last name in profile tab? I mean how to add profile?

 

Thank you 🙂

RishiK
Alteryx
Alteryx

@alt_tush can you post a screenshot of what you can see when you select the My Profile section?

It might be that this can only be set in the Mongo DB database / on the Active Directory level.

alt_tush
8 - Asteroid

Hi RishiK,

 

Please refer attached image. Also i cant see the private studio tab in profile setting. If i missed something while configured the server?

Also could you please help me how to set the value at mongo DB level.

 

Thank you so much for your prompt reply 🙂

RishiK
Alteryx
Alteryx

@alt_tush this seems odd. Can you raise a case with support@alteryx.com because they may need to get involved to take a look. 

alt_tush
8 - Asteroid

Ok and thank you so much for your assistance 🙂