Facing difficulties in saving the workflow in gallery, when try to save the workflow getting path context \server\prod\service \staging\.... is not a valid file or directory.
what was the issue? kindly help me on this.
"D" is generally a mapped drive. You'll need the full UNC path. For example, the computer you're uploading the workflow to the Gallery from might know that "D" is "server1", but the actual UNC path would be something like \\alteryxserver. Can you check with your IT or whoever is able to remote into the Server and check the drives to see where your Service layer actually lives? Normally it'd be \\alteryxservername\c$ (or w$)\ProgramData\Alteryx\Service.
@mbarone thanks for feedback, i have tried with UNC path but still facing issue.
moreover, WF was working till last friday, from monday onwards it's giving these error no changes\update made in the settings.
whenever runs the workflow in gallery getting this
but locally runs.
Is that bug?
Alteryx version currently using is 2020.4.5
Try creating a workflow with one Text Input Tool with just one column/row:
Then add an Output tool and configure exactly as below:
Then save the workflow to the Gallery, and make sure to go into Manage Assets and check the sample.csv box:
Then run it in the Gallery and let me know what happens. It should present you with the CSV for download.
created text file and loaded it to output(csv) as mentioned but not able to save it to gallery getting below error:
what to do next?
Okay, that at least tells us the issue is the with your server settings. In the server settings, the highlighted field is probably be set to the \ drive location referenced in the error message, and that location must not exist any longer on the server. For me, we set up a W:\ drive with tons of space for this:
server setting:
there was no update made in server settings. but now WF in gallery giving out issue.
Is there any quick fix\troubleshoot available for this issue?
The "Workspace" location . . . does it actually exist? Can you remote into the Server, open up a Windows Explorer window, and find it, like this for mine:
workspace exists
Very strange. For the test workflow with the text tool and the output tool, did you start fresh, meaning you created a brand new workflow? Can you try changing the output from ...sample.csv to ...\sample.csv ? I don't think that will matter, but worth a shot. When it runs in Designer (before you publish it to the Gallery), copy out the Output Log and let's look at that. And then also to a screenshot of the "Workflow" screen to check your temp directories.
yeah given ....\sample.csv
workflow configuration of WF:
I think the issue may be your WorkflowDirectory. After Staging, is it going to one of those long named temp folders (meaning, what's after this):
Thanks mbarone for quick response appreciate your support:)
Is work directory reason for issue ? because same directory using for a while but all of sudden it stops working.
Must be. My workflow directory is on the Server's C-drive. Not sure how it got set to a specific staging folder on yours. I just did the default options for the server software install, with the exception of what I showed in the screenshot earlier with the W:\ drive locations. This is a bit beyond me. Might need to have Alteryx hop on a webex with you to troubleshoot further. Email support@alteryx.com and put the link to this thread in the email and give them an overview of the issue and ask when they're available for a webex. They're mostly at Inspire this week, so it might not be until next week.
incident already raised with Alteryx support can i send the webEx invite to them over the mail.
No, they have to set up the webex (whichever rep takes the case). You'll have to wait for them to respond.
\server\prod\service \staging\.... is not a valid file or directory.
