No users listed in server

Question

Hello,

We had our Alteryx Server setup installed recently and I don't see any users listed under "Users". I am logged in as the admin and we use "Integrated Windows Authentication".

Do users generally not show up for this mode of authentication?

Thanks,
S

raychase · Answer

I, too, can attest to the very slow load-time for the Users page.

I think it's also important to avoid having any records in the 'Users' collection of the MongoDB that have NULL values for critical fields (ie. FirstName, LastName, Email, etc.)

patrick_digan · Answer

@smarapad  When I go to the users page, it loads and looks like this:

If I let this page sit for several minutes, it finally loads the first 10 records out of our 500 total users. It may take even longer for you if you have more users. I used Chromes Inspect Element (F12) and it looks like the server is responding right away, so I'm not sure what's taking so long for it to display.

smarapad · Answer

Andrew,

I am not seeing the "+" icon. I read somewhere on the community that "+" sign won't show up for Integrated Windows Authentication. If that is not so, then something is wrong with the Gallery and I might have to open a ticket with Alteryx.

Thanks!