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MongoDB recovery getemongopassword error " failed to read credentials..."

patrickmckenna88
7 - Meteor

I'm currently trying to set up a new Sandbox environment that mirrors our production server and am following the steps provided in this article: https://help.alteryx.com/20213/server/server-host-recovery-guide (setting up this old version with test migration and usage of 2022.3)

 

I am on Part 2 step 5 trying to run the "getemongopassword" command

"In the second command prompt, retrieve the MongoDB connection password:
Command: AlteryxService.exe getemongopassword"

 

The AlteryxService is off and I am running the command in a second command prompt as an admin but am getting an error that is telling me:

"C:\Program Files\Alteryx\bin>AlteryxService.exe getemongopassword
GetEmbeddedMongoPassword failed:
ReadEmbeddedMongoCredentials failed to read credentials, filename must be non-empty, path must exist and be readable.

 

Any help or ideas are very appreciated!

Patrick

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