Let’s talk Alteryx Copilot. Join the live AMA event to connect with the Alteryx team, ask questions, and hear how others are exploring what Copilot can do. Have Copilot questions? Ask here!
Start Free Trial

Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

MongoDB recovery getemongopassword error " failed to read credentials..."

patrickmckenna88
7 - Meteor

I'm currently trying to set up a new Sandbox environment that mirrors our production server and am following the steps provided in this article: https://help.alteryx.com/20213/server/server-host-recovery-guide (setting up this old version with test migration and usage of 2022.3)

 

I am on Part 2 step 5 trying to run the "getemongopassword" command

"In the second command prompt, retrieve the MongoDB connection password:
Command: AlteryxService.exe getemongopassword"

 

The AlteryxService is off and I am running the command in a second command prompt as an admin but am getting an error that is telling me:

"C:\Program Files\Alteryx\bin>AlteryxService.exe getemongopassword
GetEmbeddedMongoPassword failed:
ReadEmbeddedMongoCredentials failed to read credentials, filename must be non-empty, path must exist and be readable.

 

Any help or ideas are very appreciated!

Patrick

0 REPLIES 0