This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). To change your cookie settings or find out more, click here. If you continue browsing our website, you accept these cookies.
Now that it's live, don't forget to accept your certification badge on Credly today! Learn more here.
We are currently experiencing an issue with Email verification at this time and working towards a solution. Should you encounter this issue, please click on the "Send Verification Button" a second time and the request should go through. If the issue still persists for you, please email firstname.lastname@example.org for assistance.
I'm trying to make a server gallery upgrade from 2019.2 to 2020 (the last one available).
When I try to double clic on the installer I get an error similar to:
source installation package for the product ALteryrxProductName is out of sync with the client package [......] followed by "unable to uninstall older version of Alteryx Server 2020.1
And that's okay, because I don't have the previous version installed, but an older one.
I already found some similar errors on the comunity, but they all refer to Alteryx Designer (not the gallery) and the first thing described is to try to manual uninstall Alteryx, from the control panel.
Guess what? I can't see Alteryx listed in the control panel!
Do you have an idea how I can completely uninstall the old version? So that I can install the new ones?
The Gallery is 100% working right now, even if Alteryx is missing in the control panel.