Machine unable to contact whitelist.alteryx.com

Question

Tested new Alteryx server to ensure the machine can contact whitelist.alteryx.com used by the Alteryx licensing system, but getting Web site application blocked error

when tried to open it in edge and getting the same error for google.com or any other websites.

Please let me know what can be done to rectify this.

Fino · Answer

Thanks @fmvizcaino

fmvizcaino · Answer

Hi @Fino ,

If all browsers are blocking it, I suggest contacting IT and asking them to whitelist this URL. This could be done on a browser, computer or a network level and the easier route is to ask them first.

We usually request this when we request a new server for a client. If the URL is blocked, you will have to probably ask them to also open ports 80 or 443 to everyone has access to the gallery (80 = HTTP, 443 = HTTPS)

FYI: Here you can find the entire list of requirements. https://help.alteryx.com/current/en/server/system-requirements.html#idp405040

Best,

Fernando Vizcaino