Job Status: Running - Even if workflow status complete.

[SteinarV]

When I run an app from my company's gallery the page is stuck on "Job Status: Running".

 

However, when i open the designer and look at "View schedules", it shows that the workflow completed as normal.

 

This only became a problem after upgrading the server. 

Any suggestions?

[JakeS]

Hi @SteinarV

What version of Server did you upgrade to / from? What browser is being used? If you try a different browser, do you see the same error?

Jake

[SteinarV]

Hi,

We upgraded from AlteryxServerInstallx64_2018.2.6.51223 to AlteryxServerInstallx64_2018.4.4.54346.

I tried with Edge now, and did get the same result/error. 

However, with Edge I was able to see workflow results in the browser:

as opposed to when using Chrome, nothing shows up:

EDIT:

When running an app in the Gallery with Edge and debugger I get the following error in my console:

"HTTP500: SERVER ERROR - The server encountered an unexpected condition that prevented it from fulfilling the request."

[JakeS]

Hi @SteinarV,

For this issue I would recommend submitting a case to support@alteryx.com so that you can have us take a look at the logs for this issue. Once the issue is resolved, we can make sure to post here so others can see the resolution.

Jake