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alteryx server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Job Status: Running - Even if workflow status complete.

Atom

When I run an app from my company's gallery the page is stuck on "Job Status: Running".

job_status_running.png 

 

However, when i open the designer and look at "View schedules", it shows that the workflow completed as normal.

status_complete.png 

 

 

This only became a problem after upgrading the server. 

 

Any suggestions?

 

 

Alteryx
Alteryx

Hi @SteinarV

 

What version of Server did you upgrade to / from? What browser is being used? If you try a different browser, do you see the same error?

 

Jake

Atom

Hi,

 

We upgraded from AlteryxServerInstallx64_2018.2.6.51223 to AlteryxServerInstallx64_2018.4.4.54346.

 

I tried with Edge now, and did get the same result/error. 

 

However, with Edge I was able to see workflow results in the browser:

Workflow_results_edge.png

 

as opposed to when using Chrome, nothing shows up:

Workflow_results_chrome.png

 

 

EDIT:

When running an app in the Gallery with Edge and debugger I get the following error in my console:

"HTTP500: SERVER ERROR - The server encountered an unexpected condition that prevented it from fulfilling the request."

 

ErrorEdge.png

Alteryx
Alteryx

Hi @SteinarV,

 

For this issue I would recommend submitting a case to support@alteryx.com so that you can have us take a look at the logs for this issue. Once the issue is resolved, we can make sure to post here so others can see the resolution.

 

Jake