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Issue with 'Scheduled Workflows' tab in Jobs page

EN6924
10 - Fireball

Hi All,

 

Alteryx Gallery Admin page -> Jobs -> Scheduled Workflows -> Error loading schedules: 

An error was encountered when attempting to load your scheduled workflows.

 

EN6924_1-1687355071168.png

 

I'm not able to view the scheduled workflows. How can I fix the issue? 

 

3 REPLIES 3
jrgo
14 - Magnetar

I'd suggest trying to restart the AlteryxService.exe service. If that doesn't help, restart the server all together.

 

If that doesn't resolve, there could be some corrupted documents in your MongoDB collection (table) that's preventing the web service to render the list. If the case, it's recommended that you contact Alteryx Support so they can help diagnose and correct.

 

You may also check and make sure that your server is not running into a low/no disk space issue on your primary ( C:\ ) drives and any secondary drives your Alteryx Service uses for workspace.

EN6924
10 - Fireball

Hi jrgo

 

I found below option got disabled –

 

EN6924_0-1687428672187.png

 

 

After, enabling it in my Private studio, I’m able to view – the schedule tab

 

EN6924_1-1687428672191.png

 

EN6924
10 - Fireball

EN6924_0-1687428851727.png