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Find answers, ask questions, and share expertise about Alteryx Server.
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I am doing SAML Authentication for our Alteryx Server and filled in the required fields and when I click on Verify IDP I am getting Failed to start Authentication service. Check your settings and try againerror on the bottom edge of the configuration screen. What are possible reasons for this error to occur?
Our Alteryx Server was stood up with Integrated Windows Authentication. We trying to get it switched over to SAML authentication.
We have verified IDP URL, IDP SSO URL, and X509 certificate to be valid.
Yes, both the begin and end lines were removed. I also made sure to copy and paste the certificate string into notepad first. Then I copied that over to the x509 certificate field box. I get the Failed to start Authentication service error.
I think the problem might be that you've already spun up the config and created the MongoDB with Windows authentication. I believe you have to delete the DB and re-build when you change authentication.
You can find the location of the MongoDB in the persistence setup section of the config.