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alteryx server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

How to reset a Gallery password without SMTP using Built-In authentication?

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Alteryx Partner

Hi

 

Does anyone know how to reset a Gallery user password without SMTP using Built-In authentication please?

 

The site won't currently allow SMTP to be setup.

 

Is there a way for a Curator of the Server to do this please, maybe at MongoDB level?

 

Thanks

 

Dave

Alteryx
Alteryx

Hi @DavidJohnson 

 

For the Forgot Your Password link in the Sign In page or the Reset Password button in the Admin->User Account page to show up, a SMTP server is required to be set up in the System Settings.  Any modification of the MongoDB user account passwords could compromise the security or integrity of you Alteryx Server environment.

 

I would check with your IT department to see if either gaining access to your company's SMTP server or installing a SMTP server (http://www.vsysad.com/2017/05/install-and-configure-smtp-server-on-windows-server-2016/) would be allowed, even if temporary, as it is needed for the Gallery with Built In Authentication to work completely.  Please note that the SMTP connection can be configured with authentication and SSL.

Alteryx Partner

@MattHthanks for the reply.

 

It was a client site that wasn't allowing the SMTP to be setup, but they have since done so.

 

Thanks

 

Dave