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Gallery not accessible after server installation

LordingBeaten
7 - Meteor

Hello,

 

I just installed Alteryx Server on a new machine, version 2023.1.

This is not a migration but an installation on a clean machine.

 

When I try to access the gallery through the server browser, I get the following error.

 

{"data":null,"exceptionName":"UnknownException","innerExceptionMessage":"","message":"Erreur inconnue.\u000aArgumentException\u000aRequestID: 81046d1c66ec432a8c48a1e81a4485ac"}

 In the gallery logs I find this :

 

2023-06-15 15:15:47.868027;ERROR;39;AlteryxServerHost;ErrorHandler;HandleError;09ed3c5b90694d49812e5a1652d607df;non authentifié;::1;ALTERYX-SERVER;"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 Edg/114.0.1823.43";GET;/gallery/;500;19;Exception caught by ErrorHandler and marshaled to client;System.ArgumentException: La valeur spécifiée est composée de caractères de contrôle non valides.->Nom du paramètre : value-> à System.Net.WebHeaderCollection.CheckBadChars(String name, Boolean isHeaderValue)-> à System.Net.WebHeaderCollection.Add(String name, String value)-> à Alteryx.Server.Api.Services.StaticContentService.GetResponseHeaders()-> à Alteryx.Server.Api.Services.StaticContentService.StreamFileContent()-> à SyncInvokeStreamFileContent(Object , Object[] , Object[] )-> à System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)-> à System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)-> à System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)-> à System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)-> à System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

How can I identify the problem ? 

Thanks.

11 REPLIES 11
LordingBeaten
7 - Meteor

I have reinstalled the server several times. It ended up working.

 

On the last install, I didn't install Insight, not sure if that has anything to do with it.

sraynal
7 - Meteor

Hi, 

After working with Alteryx Support, we found that it's a defect on version 2023.1.

The Windows Server prefered language for must be set to English for the gallery to work : 

Capture.JPG