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Alteryx Server Discussions

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SOLVED

Gallery SMTP Configuration Error - "Please enter a valid mail address"

GiantMidget
5 - Atom

Hello,

 

I'm trying to setup the Gallery SMTP Configuration but I'm getting an error "Please enter a valid mail address". I'm using the following settings (that work with all of our other applications).

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The error that I'm getting:

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Even if I use my personal gmail account with the configuration below I get the same error as above, while I'm sure that it should work.

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Does anyone have the slightest idea why i get this error?

 

Thanks in advance.

 

 

5 REPLIES 5
ntobon
Alteryx
Alteryx


1. Please verify that the host name is correct; check if you are able to successfully ping and telnet to it.


2. If you are using using SSL, please check if the SSL certificate is installed properly. Please use the following community article as a reference for using SSL:
https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/Configuring-Alteryx-Server-for-SSL-Ob...

ntobon
Alteryx
Alteryx

Were you able to resolve the issue ?

bvargas
5 - Atom

Please, i have the same problem, how did you solve this?

ntobon
Alteryx
Alteryx

@bvargas   can you check what I posted on 07-26-2019 ?

rewaza
7 - Meteor

I had a similar issue and solved it by updating the port to 587