Fatal error in thread

[StephenMack]

I have a workflow that works nicely on my desktop, but when I push it to our server gallery I get this error:

• Fatal Error in Thread: Internal Error in AlteryxManageThreads::CompleteItem_Internal: m_nNumPendingItems<0

Anyone have any idea where to even begin troubleshooting this?

[PaulN]

Hi @StephenMack,

Thank you for posting on Alteryx Community.

I would suggest to reach out to Alteryx Support (support@alteryx.com) with AlteryxService logs, your current configuration (%PROGRAMDATA%\Alteryx\RuntimeSettings.xml), the configuration of your server (esp. memory, number of CPUs and available disk space).

An exhaustive list of items to provide is available there: https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/Part-1-What-does-Support-need-to-trou...

Kind regards,

Paul Noirel

Sr Customer Support Engineer, Alteryx