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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Fatal error in thread

StephenMack
10 - Fireball
‎06-28-2018 05:16 AM

I have a workflow that works nicely on my desktop, but when I push it to our server gallery I get this error:

 

  • Fatal Error in Thread: Internal Error in AlteryxManageThreads::CompleteItem_Internal: m_nNumPendingItems<0

 

Anyone have any idea where to even begin troubleshooting this?

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PaulN
Alteryx Alumni (Retired)
‎06-29-2018 02:31 AM

Hi @StephenMack,

 

Thank you for posting on Alteryx Community.

 

I would suggest to reach out to Alteryx Support (support@alteryx.com) with AlteryxService logs, your current configuration (%PROGRAMDATA%\Alteryx\RuntimeSettings.xml), the configuration of your server (esp. memory, number of CPUs and available disk space).

An exhaustive list of items to provide is available there: https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/Part-1-What-does-Support-need-to-trou...

 

Kind regards,

 

Paul Noirel

Sr Customer Support Engineer, Alteryx

 

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