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alteryx server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Error when using File Browse Tool on Alteryx Server

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Meteoroid

I am trying to run an analytic app on Alertyx Server.  The app run fine on Designer, but when I try to use the File Browse tool on the server I get the below error message.

Alertyx File Browse Error Message.png

 

I am able to write files from the server so I don't think it is a permissions issue.  Based on the file path in the error message it appears as thought it is trying to put the file path of the workflow ahead of the name of the actual file.

 

Any ideas on what could be causing the problem and how to fix it?

 

Alteryx
Alteryx

I feel like i might be stabbing in the dark, but it could be a file path problem on the Server. Have you tried using UNC path instead? My initial thinking is that the Server has no idea what drive "D" is.

Meteoroid

I forgot to mention that I did check to ensure that all dependencies were UNC.

Meteoroid

Also, if it helps I do not even have a D drive mapped on my computer so I really don't know where everything prior to the actual name in the file path in the error message is coming from.

Alteryx
Alteryx

You mentioned you have permissions to the write location. Does the user executing the workflow, on Server, have the appropriate permissions?

Meteoroid

Yes.  The workflows are all setup to run as an administrative user.  They have the ability to write to the same location that I am trying to pull the file from.  I have been able to write to that location many times.  However, this is my first experience trying to use the File Browse tool on server.

Alteryx
Alteryx

I apologize, but my gut keeps slipping to a permissions challenge. Does the user executing the workflow have permissions to the data consumed by the File Browse tool? If you're able to post the workflow, that might help too.

Meteoroid

The user has permissions.  I think the issue is with the file path that the tool is trying to use.  In the screenshot I sent the entire file path prior to the actual file name does not exist.  I'm not certain how the tool is pulling the file path only that there are not issues when running on designer.  I can include a screenshot of how the File Browse tool is configured, but unfortunately I cannot upload my workflow.  There is not a way for me to rebuild without sending information that I cannot distribute.