Community Spring Cleaning week is here! Join your fellow Maveryx in digging through your old posts and marking comments on them as solved. Learn more here!

Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Error when trying to config to Worker Node

gustavosf
5 - Atom

I am trying to install a worker node and connect to a Alteryx Server controller. I am using the token, but when I try to test or go Next I am receiving the Error: Alteryx Service and Client are incompatible.

 

I already tested ping and telnet and the servers are connected.

 

Can someone help me?

1 REPLY 1
DanM
Alteryx Community Team
Alteryx Community Team

@gustavosf,

 

Make sure you are using the correct token. We see this when the wrong token is used. If that does not work, please contact alteryx support. They should be able to resolve the issue for you.

 

DanM