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alteryx server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Error upon upload to FTP

Meteor

Hi Team,

 

I followed this link to upload my file to an ftp server.  But, I keep getting this error in the download tool "Error transferring data: Couldn't connect to server".  

https://community.alteryx.com/t5/Alteryx-Knowledge-Base/File-Transfer-Protocol-FTP-Upload/ta-p/19769

 

Here are a few screenshots to show that everything is exactly the same as the link.  I've triple checked my login/pw.  The container with the SharePoint and Browse works great and exports to SharePoint perfectly the way I want in .csv.  Also, I've logged in to the test ftp location manually to make sure it exists.  Also, I was getting a string limit error in the formula tool.  So, I changed it from 64 to 256, and still got an error.   I'm missing something and hope you can help.  

 

 

 

Overall: Bird'd eye view of Workflow

 

Workflow.jpg

 

 

 

 

 

 

 

 

 

FileName:

Capture_2.JPG

 

 

 

 

 

 

 

 

 

 

 

Blob Field:

Capture_3.JPG

 

 

 

 

 

 

 

 

 

URL:

Capture_4.JPG

 

 

 

 

 

 

 

 

 

 

 

 

Download tool showing Basic Tab/Payload tab/Connection tabs.  

 

Capture_7.JPG

 

Capture_6.JPG

 

Capture_5.JPG

 

 

Alteryx Certified Partner

Hi @Kristin 

 

Couple of quick ideas:

 

  1. Have you tried copying your blob convert and download tools into another workflow and uploading a random test file? This will help identify if it's the file itself or the configuration of the download tool that's causing the issue.
  2. This might be nothing but I notice that your filenames have dots in them. Have you tried removing these?

 

Cheers

Highlighted
Meteor

Hi Jaime,

 

Thanks for your response.  I figured out the reason I'm getting an error.  It's SFTP.  I confirmed this morning it's not FTP. 

 

But, now I have to figure out how to get all 8 files up from the folder.  It seemed to only pull in one file.  Do you know the tweak required to make it dynamic?  I tried to put a asterisk but that failed.  If I don't hear back, I'll assume I need to start a new thread.  

 

Thanks!

Kristin Benbow