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Alteryx Server Discussions

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Error opening the file :The filename, directory name, or volume label syntax is incorrect

Andrzej
8 - Asteroid

Hi,

 

I have developed app for data loading. It is its beginning (input tool is tool 240).

Andrzej_2-1611136391414.png

 

 

I have an issue. My customer keeps getting this error when he tries to load data. I don't know how to help him as I am not able to recreate this issue. When I try to use this same file as he, I get no errors.

Andrzej_0-1611136301790.png

 

3 REPLIES 3
joshuaburkhow
ACE Emeritus
ACE Emeritus

Notice you have it built to handle an excel file (xlsx) yet in the error the user is trying to upload a csv 😉 

Joshua Burkhow - Alteryx Ace | Global Alteryx Architect @PwC | Blogger @ AlterTricks
Andrzej
8 - Asteroid

Hi, 

 

I know, but I wasn't expecting it will cause issues. When I am using the same csv file it is working correct (bot on gallery and desktop)   

danilang
19 - Altair
19 - Altair

Hi @Andrzej 

 

Can you post the configuration of your Action tool?

 

Dan