Hi all,
I run a workflow on the Alteryx gallery (scheduled workflow) and from time to time I receive an error regarding temp files.
Could you please advise how to fix this and avoid this situation for future?
Thank you in advance,
Asia
Hi @joannasokolowska
I currently have this issue when writing Excel files from our dev server to our shared drive, but not when writing from the prod server. In our case, the difference between the dev and prod environments is that the shared drive is located in the same data center as the prod server, but the dev server is in another datacenter separated from the shared drive by about 600KM, logically ~40ms latency or about 16 network hops.
The separation seems to cause issues in the process that Alteryx uses to write to excel files. Our solution will be to move the dev server into the same data center as the shared drive.
Things that you can try.
- If possible write to csv files instead of Excel files.
-write all output to a drive on the server and then have a workflow event After Run Without Errors that launches a batch file to copy the files from the server to the network drive. The OS copy process is much more robust and should copy the files with no issue.
Dan
Thanks for looking into this issue! I tried to change output files into csv and I got even more errors now ;/