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Alteryx Server Discussions

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SOLVED

Error Saving Workflow to Company Gallery

TaylorHunt
5 - Atom

I am trying to save a 580 KB file to my company Alteryx gallery so that I can schedule it. When I go to save it to the gallery, it tries to save for 10-15 min and then gives me an error (as shown in the screenshot). I'm not able to get any information about the error and so I don't know how to fix it. Any thoughts on what I can try? 

2 REPLIES 2
ChristopherT
Alteryx
Alteryx

Hi Taylor,

 

More information on this is likely included in the logs on the server itself. We'd be happy to take a deeper look into this issue for you if you wanted to email support@alteryx.com directly. You could take a look at the logs yourself or attach them when you email support which will give us a jump start at looking at your issue. You can find the logs on the server at both (C:\ProgramData\Alteryx\Gallery\Logs) and (C:\ProgramData\Alteryx\Service\AlteryxServiceLog.log). These locations can be adjusted by an administrator however in most cases they will default to these paths.

Qiu
20 - Arcturus
20 - Arcturus

I am having the similar issue here. Can you share  the fix? Thanks.