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Email address associated with Server license

smysnbrg
8 - Asteroid

In regards to the Alteryx Server license key, our installation has a single associate's email address associated with it.

 

What happens if that associate changes roles or leaves the organization? Does functionality of Server become limited in some way?

 

How do we change the user email address associated with the Server license key?

 

Can an email distribution list like "AlteryxAdmin@companyemail.com" be used to prevent any possible disruption?

 

Thank you.

1 REPLY 1
TrevorS
Alteryx Alumni (Retired)

Hello @smysnbrg 
This would be something to discuss with the Fulfillment team at Fulfillment@alteryx.com.

They can help you determine the best cause of action.

Thanks

Trevor

Community Moderator