Download Tool Not working on ALteryx Server

Question

Hi,

I have created a simple workflow using the download tool to scrape www.google.com. It works fine on my designer. But when i try to publish to the server and run it from there i get the following error:-

Error transferring data: Couldn't connect to server (Tool Id: 2)

Tool Id:2 is the download tool.

Thanks in advance for a response.

Best,

Jagdeesh Narayanan

T_Willins · Answer

Hi @JagdeeshN

Which version are you using?  There is an issue with the download tool that this article addresses:  https://community.alteryx.com/t5/Alteryx-Server-Discussions/Unrecognized-or-bad-HTTP-Content-or-Transfer-Encoding-Download/td-p/1003944

I am on 2021.4 and it solved an intermittent issue we were having with the Download tool.  Similar issue where it would work in Designer, but not on Server.

Michal · Answer

Are you publishing to the public Gallery?

"The Download tool cannot be used in apps saved to the Alteryx Analytics Gallery."

more: https://help.alteryx.com/11.7/Download.htm