Do we need to involve Fulfillment when we move our server from on-premise to Azure

Question

good afternoon

we are planning a move from on-premises to azure for alteryxServer.

there will be no change in the set up, configuration for either the windows servers or alteryxServer.

there is a question which I cant get my head around and that is "do we need to involve fulfillment of the change of location / address when we do the move?"  the "old" server will be switched off entirely before the new one is started for the first time but I am not sure if the licence monitoring at the Alteryx Fulfillment end of things can cater for this.

I have experience of moving lock stock and barrel to azure before but that was done with a new, separate licence

any help would be gratefully received

ianjonna

ianjonnaCAA · Accepted Answer

hi there

i had a quick email exchange with fulfillment and they let me know that i just need to deactivate on the on-premises box then re-activate on the azure box.

a word of caution for anyone doing the same switch - doing the deactivation "will cancel all scheduled workflows" . so there is a bit of prep to do both before and reinstatement after.  sadly for us the jobs are still set up on legacy scheduler and will take ages compared to gallery !!!!

thanks to you @apathetichell