Database call has failed.
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After upgrading Server via the patch from 2023.1.1.123 to 2023.1.1.1.200 does anyone else get a pop up when opening the GUI that states "Database call has failed"?
Clicking "okay" still gets me into Alteryx. Just curious if I'm the only one.
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Update: I did a complete uninstall/reinstall and still get it. Anyone else?
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@fmvizcaino what version of Windows are you running?
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Try looking at the application logs in Event Viewer; perhaps you find something there.
Best,
Fernando Vizciano
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No luck in the Event Viewer. Nothing really sticks out on Procmon either.
I am using Windows 11 though. Guess I'm just lucky.
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I get the same error. Appears to be related to DCM settings -- if you go to File > Manage Connections does that pop-up menu populate anything for you?
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Hey @zpruitt good idea, but not working out for me.
The File -> Manage Connections does go to the DCM, which pops up the same error.
I had DCM disabled via the user settings, and just tried disabling it via the System Settings. That didn't work either.
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I resolved this by doing a full uninstall, manually deleting the cached files, and then re-installing the admin version.
C:\Program Files\Alteryx
C:\Users\<username>\.shiv
C:\Users\<username>\AppData\Roaming\Alteryx
C:\Users\<username>\AppData\Local\Alteryx
Hope this helps! You'll have to re-setup any connections or extra apps you've installed within Alteryx.
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This solution worked for me:
https://community.alteryx.com/t5/Alteryx-Designer-Desktop-Discussions/DCM-connections-no-longer-avai...