Hi can anyone tell the reasons that this error occurred and how to solve it?
hey @187
With Server issues such as this, I always recommend going directly to Alteryx Support, as it may require a fix to the MongoDB, which should be supervised and carried out by an Alteryx representative.
You can contact Alteryx by emailing support@alteryx.com or by heading to the support tab of the Community (https://community.alteryx.com/t5/Support/bd-p/SupportPage)
Hope this helps!