Cannot activate license key using offline activation.
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Muhummad_Solehudin
7 - Meteor
‎04-09-2023
07:33 PM
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1 REPLY 1
17 - Castor
‎04-10-2023
08:45 AM
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Hey @Muhummad_Solehudin ,
When licensing your Alteryx Server, select the license designer + scheduler option.
If you already did this and it didn`t work, another option would be to downgrade your server to the correct number of cores. I`m not 100% sure if this is needed, but it is worth the shot. This is based on https://help.alteryx.com/product-activation-and-licensing/troubleshoot-licensing-issues#
The basic license key works on a server with 4 physical cores. Here you can see how to get the number of physical cores if you can only see the number of logical ones. https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/How-Alteryx-Defines-Cores-for-Licensi...
Best,
Fernando Vizcaino
