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alteryx server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Can't see any users

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Hello,

 

We currently have the total of four users and the main dashboard shows that number (see the first attachment)

But when I go the Users view I see no users (see the second attachment)

I found a post with a similar problem https://community.alteryx.com/t5/Alteryx-Server-Discussions/Not-seeing-new-users/td-p/182978

However, there the admin added more users. In our case we've just started.

Do we need to follow the same recipe of clearing locks and re-indexing?

 

Thanks

 

Alteryx
Alteryx

@davidmakovoz You shouldn't have to re-index. Did the users actually log in the gallery?

Digan
Alteryx

Yes