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Can't delete workflows from the private gallery

kparvanova
7 - Meteor

Hi all,

I have a very strange problem, and can't find anyone who have had the same issues before.

I can't delete any of the workflows in my private gallery. I am Curator and it's not a permissions problem.

I click on the bin, then OK on the message "Are you sure you want to delete XXX?" and nothing happens.

There is no error message, but all the workflows are remaining.

Any ideas?

 

Thanks

2 REPLIES 2
SophiaF
Alteryx
Alteryx

@kparvanova - it sounds like the Gallery is no longer indexing properly, so you are not seeing an updated version with the workflows deleted. To confirm, please reach out to our Customer Support team who can assist in resolving the issue.

Sophia Fraticelli
Senior Solutions Architect
Alteryx, Inc.
JohnBell
8 - Asteroid

Kparvanova...did you get this fixed?  I had a similar situation...but only 1 workflow, and my understanding was that, as Sophia mentioned, an indexing issue.  It's not a top priority so I haven't followed up, but when speaking with support, I think they mentioned I would need to go to the MongoDB.

 

Just wondering if you got it fixed, and if so, how long/complicated was it?

 

TIA,