Authentication error in Alteryx server when using Outlook input tool

[karthik_123]

Hi All, I'm using the Outlook input tool to autosave attachments to the folder It works well in my Designer but in server it gives the error "Failed to Authenticate". I'm connecting to Outlook using Client ID, Tenant ID, Client Secret. I'm really stuck in this error. Can Anyone please help me resolve this ? I have attached the error message image.

Thank you.

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[fmvizcaino · Accepted solution]

Hi @karthik_123 ,

This is a common error that happens with all the Python-based connectors because the authentication is user-encrypted.

Here you can see an explanation (it is talking about desktop automation/scheduler, but the issue is the same): https://knowledge.alteryx.com/index/s/article/Error-Failed-to-authenticate-happens-when-using-Python...

If you want to get this to work on your Server, you must use DCM. https://knowledge.alteryx.com/index/s/article/How-to-Set-up-DCM-for-Designer-and-Server

Best,

Fernando Vizcaino

[vasudeva1997]

Hi 

I have a similar issue,
- I open my Alteryx Designer in the Server (Lets say Dev server), it runs successfully.
- When I run the same through gallery, it gives me an error saying it is Failed to authenticate.
What might be the issue?

[Nuno_Meneses]

Hi @vasudeva1997. I am facing the same problem has you did. Were you able to find a solution?