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SOLVED

Attaching Worker to Controller -- <Insight> Must Be Running

smoskowitz
12 - Quasar

Hello -- 

 

I am trying to connect my Worker server to a Controller and it is telling me that a Service with name <Insight> must be running. However, on the controller, that option doesn't even exist. I have attached images. I am on 2024.1 and there is no longer an Insight option to even enable.

Controller Config.png

Insights.png

  

 

Thanks,

Seth

2 REPLIES 2
AlteryxMatt
Moderator
Moderator

Hello @smoskowitz!

I think this may be a good candidate to report through Mission Control (my.alteryx.com) to ensure Customer Support is aware and can provide insight into resolution. The case submission process will also search the Knowledge Base in case there is a known solution!

smoskowitz
12 - Quasar

@AlteryxMatt Thank you. I had dones that and the settings.xml had 2 line items referencing insights marked as True. I deleted them and everything was right as rain.

 

Seth