An unknown error occurred during authentication with your Windows credentials.

[peanut89]

when I try to log in to the alteryx server I see this message pop up.

''An unknown error occurred during authentication with your Windows credentials.''

Any idea how to fix this? 

or what to try?

Alteryx server gallery error:

2022-12-06 09:37:59.933358,ERROR,13,AlteryxServerHost,ErrorHandler,HandleError,,,,,,,,,,Exception caught by ErrorHandler and marshaled to client,"System.Runtime.InteropServices.COMException (0x8007200A): The specified directory service attribute or value does not exist.->-> at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)-> at System.DirectoryServices.DirectoryEntry.Bind()-> at System.DirectoryServices.DirectoryEntry.get_SchemaEntry()-> at System.DirectoryServices.AccountManagement.ADStoreCtx.IsContainer(DirectoryEntry de)-> at System.DirectoryServices.AccountManagement.ADStoreCtx..ctor(DirectoryEntry ctxBase, Boolean ownCtxBase, String username, String password, ContextOptions options)-> at System.DirectoryServices.AccountManagement.PrincipalContext.CreateContextFromDirectoryEntry(DirectoryEntry entry)-> at System.DirectoryServices.AccountManagement.PrincipalContext.DoLDAPDirectoryInitNoContainer()-> at System.DirectoryServices.AccountManagement.PrincipalContext.DoDomainInit()-> at System.DirectoryServices.AccountManagement.PrincipalContext.Initialize()-> at System.DirectoryServices.AccountManagement.PrincipalContext.get_QueryCtx()-> at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithTypeHelper(PrincipalContext context, Type principalType, Nullable`1 identityType, String identityValue, DateTime refDate)-> at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithType(PrincipalContext context, Type principalType, IdentityType identityType, String identityValue)-> at System.DirectoryServices.AccountManagement.UserPrincipal.FindByIdentity(PrincipalContext context, IdentityType identityType, String identityValue)-> at Alteryx.Server.Models.Presenters.ActiveDirectoryPresenter.CreateWinAuthUser(String sid, ServerRole role, String subscriptionId)-> at Alteryx.Server.Api.Authentication.WindowsAuthenticationAdapter.Authenticate(AuthenticationParameters credentials)-> at Alteryx.Server.Api.Services.AuthenticationService.Authenticate(AuthenticationParameters credentials)-> at SyncInvokeAuthenticate(Object , Object[] , Object[] )-> at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)-> at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)-> at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)-> at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)-> at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)"

[gabrielvilella]

Please see this article: https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/Error-quot-An-unknown-error-occurred-... 

[peanut89]

this doesnt help

[Simon_Dilling]

Hi @peanut89 

Could you solve this problem?

I'm facing the same error, so I'm very interested.

Thanks.