Alteryx server version upgradation process stucked
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Hi Team,
I tried to upgrade the Alteryx server version from 2021.4 to 2022.1
All pre-checks done.
I stopped the services and begun installation of the new package.
Below page is showing since last 4 hours -
Any possible solution? Please help.
Solved! Go to Solution.
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Will it work if I manually uninstall the predictive tools from the Control Panel after cancelling the current process?
Please help.
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Hey @EN6924 ,
You can manually uninstall everything with no problem. Don`t forget to do a backup of everything (MongoDB, runtimesettings, etc) and take the print screens needed from the system settings as stated on the pre-upgrade tasks, those are important especially when moving to 22.1 since the system settings change a bit.
Best,
Fernando Vizcaino
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Hi,
I have manually uninstalled the Predictive tools from Control panel, rebooted the server and tried to install the new package.
Still this screen is showing since last 30 minutes -
Please suggest.
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Hey @EN6924 ,
I believe it could be a problem with the registry.
Here are 2 posts that talk about it:
Best regards,
Fernando Vizcaino
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I manually uninstalled - R Predictive Tools and Alteryx Designer from control panel and then installed the new version.
![](/skins/images/303A6AD65FCA043F1D2938424191616C/responsive_peak/images/icon_anonymous_message.png)