Alteryx app fails for user only on first try

Question

Hello,

We have an interesting situation where an Alteryx app ran in Gallery will fail for a given user but only for the first try. When trying after the first try it will work from there on. The app will read in a .CSV file and depending on some questions will export another .csv file. All workflow dependencies are converted to  is converted to Full UNC paths.

Cheers,

Jack

j_acon · Answer

Did you try making a mapped network drive? They should keep the connection alive.

DiganP · Answer

@jstewart Does the server have access to the network drive? What is the run-as user permission set up as? Does that user have access to the drive?

@j_acon could be correct as well depending on the setup.

jstewart · Answer

This does sound like it could be a thing but what to do about it? I have noticed the process creates some local files for temporary work space where this could be happening I have recently noticed that for a few folks it does work the firs time but is not common. This makes me think it could be related to Designer install or settings?