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Alteryx Server error when trying to download zip file from FTP site

jenv20032000x
7 - Meteor

Greetings Alteryx Experts!  I am using a text input tool with two columns labeled:  URL and Download To.  This is connected to a Download tool using the URL and Download To provided in the text input tool.  These are the only two tools in the flow (trying to isolate problem).  When I run the flow in Designer it executes flawlessly.  When I save it to our Alteryx Server, it ends in “Error Opening file:…Access is denied”.  I should note, the download is a zip file from FTP.  I don’t understand why it works in Designer and not on Server.  Can someone help me please?

1 REPLY 1
JoeS
Alteryx Alumni (Retired)

I'd check that the RunAs user on the server has the relevant permissions set to the right folders.

 

https://help.alteryx.com/20213/server/configure-required-run-user-permissions

 

The above should cover them. If it does have the right permissions, let me know and I'll try and set up a test myside.