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Alteryx Server - Error when configuring worker node and controller

KanakaMohan
6 - Meteoroid

Hello,

We are implementing multi-node Alteryx server environment.

We installed/configured controller on Machine A and on Machine B installed Worker only component. During configuration step of worker node when passing the Remote controller information.

 

Getting the Error "Alteryx Service and Client are incompatible".

 

I verified the Token is correct and Port 80 on controller node is open & Listening.

Any thoughts what is missing and causing the error.

 

Thanks,

KM

 

5 REPLIES 5
patrick_mcauliffe
14 - Magnetar
14 - Magnetar

Are they both running the same version of Alteryx - installed from the same installer file?

KanakaMohan
6 - Meteoroid

Yes, I used the same installer file for both the nodes(Controller & Worker).

JoseNavarro
8 - Asteroid

I would re-check the Controller Hostname and the Controller Token again 

 

Regards

 

José

KanakaMohan
6 - Meteoroid

I double verified using both hostname and IP. Still same error.

 

-KM

JoseNavarro
8 - Asteroid

Do you have other programs running on the worker machine like Tableau Server or McAfee or Skype or Apache....? All of them use port 80 as well

 

In that case, uninstall them or be sure that they are not using port 80

 

Regards

 

José