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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Alteryx Server 2020.3x64 installer

tothd
8 - Asteroid

Hello,

I know that this is an unsupported version, however, I have a legacy system that had this version uninstalled as part of a trouble shooting process.  There should have been a copy of the installer available locally, but somehow that was missed.  

1) is there a server installer download available in a legacy repository 

or

2) Could using 2019, then restoring from a backup that is 2020.3 update the server?

 

Thank you,

rdt

1 REPLY 1
fmvizcaino
17 - Castor
17 - Castor

Hi @tothd ,

 

1) You can reach out to support@alteryx.com or fulfillment@alteryx.com (not sure which one in this case) and request the Installer. 

2) No, the MongoDB backup and server version must match. Different versions have different schemas and sometimes different MongoDB versions.

 

Best,

Fernando Vizcaino