Hi all,
We are experiencing an annoying issue, especially from an end user perspective.
When logging into Alteryx Gallery we are all faced with the below error message that lasts for 15-30 seconds, where after everything works perfectly again.
I have not been able to identify the issue and restarts of the service does not help. Any ideas or suggestions?
Hi @MichaelOlesen ,
Could you please let us know which authentication mechanism you are using?
Regards,
Ariharan.R
We are using the following authentication method.
Hi @MichaelOlesen ,
Thanks for the screenshot. Is it possible to share the Alteryx Gallery and Service log when facing this issue again?
Gallery Log:
Default Location: C:\ProgramData\Alteryx\Gallery\Logs
Service Log:
Default Location: C:\ProgramData\Alteryx\Service
Regard,
Ariharan.R