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Alteryx Server Discussions

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Alteryx Gallery Logon Issue

mgionet
5 - Atom

Hi!

 

My team has been running into issues when accessing and working in our Alteryx Gallery from the web browser. It seems to occur after a couple minutes after logging on, when trying to refresh or open a new page, the error in the image occurs. Currently, our fix has been simply closing out of the browser window and re-opening, and logging back on.

 

This has been occurring more frequently as we've been working from home. And it doesn't seem to be a permissions issue as we all have admin rights to the Gallery. Has anyone else run into this issue?

 

Thanks, 

 

Starbucks Supply Chain team

1 REPLY 1
BTran
Alteryx Alumni (Retired)

Hey @mgionet ,

 

This looks to be an error messaging originating from your company's network security settings. I would inquire with them about whitelisting your company's gallery. 

 

It occurring more often in the midst of our new WFH-normal indicates to me that it may correlate to your VPN that you're all using to access your private network