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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Alteryx Gallery Access Issues

NurulAtikah
8 - Asteroid

Hi Everyone,

 

I'm facing an issue related to Alteryx Gallery. My users can't access the gallery via local machine. This issue are frequently happens in a month. However gallery can be access inside the server. Every time this issue happened, I check service Alteryx is running and what I do is restart the server, however this solution is temporary.


 

Here is the error that we received

WhatsApp Image 2024-07-22 at 12.25.12 PM (1).jpeg

 

I tried looking at the Gallery logs and the below is what i find but I'm not able to decode it

Screenshot 2024-07-25 102218.png

We have also raised a support ticket with Alteryx Support a week back and still awaiting their responses. I am hopeful  someone in our Alteryx community would have encountered this and would be able to assist me how we can avoid it. 

 

 

Thanks you

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