In case you missed the announcement: Alteryx One is here, and so is the Spring Release! Learn more about these new and exciting releases here!

Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Alteryx Gallery Access Issues

NurulAtikah
8 - Asteroid

Hi Everyone,

 

I'm facing an issue related to Alteryx Gallery. My users can't access the gallery via local machine. This issue are frequently happens in a month. However gallery can be access inside the server. Every time this issue happened, I check service Alteryx is running and what I do is restart the server, however this solution is temporary.


 

Here is the error that we received

WhatsApp Image 2024-07-22 at 12.25.12 PM (1).jpeg

 

I tried looking at the Gallery logs and the below is what i find but I'm not able to decode it

Screenshot 2024-07-25 102218.png

We have also raised a support ticket with Alteryx Support a week back and still awaiting their responses. I am hopeful  someone in our Alteryx community would have encountered this and would be able to assist me how we can avoid it. 

 

 

Thanks you

0 REPLIES 0