Hello, my company is currently in the process of upgrading from server version 10.6 to 2019.1 (yay!) During our initial testing of applications we have noted unexpected behavior when downloading results.
When the application is finished, it displays the output report in PCXML. The end-user can either leave the information in the gallery or use one of the download options (PDF, Excel, Etc) to save the results to their local storage. Typically, we design reports to look the best as a PDF.
When we choose the PDF download option, the file opens in the browser as expected. However, there are leading and trailing blank pages in every report we have attempted. If there are headers/footers involved, they appear on these extra pages.
When we test side-by-side (same browser) with our 10.6 gallery, the extra pages do not appear.
I downloaded the application and changed the output to PDF from PXCML in debug mode, and the output did not have extra pages.
My suspicion is that there has been a change to PDF driver used to render the PCXML to PDF that is causing this to happen.
I would like to resolve the issue without adding a render to PDF to each of our applications.
Has anyone dealt with this? Any suggestions?
