This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). To change your cookie settings or find out more, click here. If you continue browsing our website, you accept these cookies.
Find answers, ask questions, and share expertise about Alteryx Server.
It's the most wonderful time of the year - Santalytics 2020 is here! This year, Santa's workshop needs the help of the Alteryx Community to help get back on track, so head over to the Group Hub for all the info to get started!
I had a few questions regarding your setup and wanted to see if I could get more information to help troubleshoot this further for you. Are you on a multi-domain environment? What version of Alteryx Sever are you on? If I can start with these that would be very helpful. Thank you!
Thanks for sharing that update. You can find the version by opening up your Designer and navigating to the top where you can find Help then click on About. This should be the quickest way for you to find the version. If you'd like you can reach out to support via email email@example.com and I can associate your already open case from this post to the one created via email and we can continue directly via email. Thank you!
I'd like to continue to troubleshoot your issue further if you could please open a case with support, or email us firstname.lastname@example.org and I will associate your current open case with your newly created one and I can help you directly from there. Thank you!